It is helpful to ask your Human Relations department if your vision benefits are
an actual insurance benefit or simply a discount plan. We honor both, but the coverage
for an actual insurance plan is much higher than the discount only plans.
If Albertville Eye Care is not listed as a provider for your medical or vision plan
you may have out-of-network benefits. We are more than willing to submit a claim
on your behalf or help you submit a claim yourself. However, payment for services
and products will be required at the time of service or paid in full before product
The patient is ultimately responsible for the cost of services provided and materials
ordered. If your insurance company fails to acknowledge claims submitted, we will
do all we can to help you. However, if we cannot resolve the issue after 30 days,
you will be held responsible for these charges.
Coverage for Glasses vs. Contacts
Almost all Vision Insurance plans allow either glasses or contacts. The benefit is
usually larger on glasses because you get the savings on both the frame and lenses,
whereas if you use the benefit for contacts, you are only getting the lens benefit.
On top of that, if you use your benefits for contacts, it pushes back your entire
material benefits for whatever period your company specifies. In other words, if
you company only allows you to get frames every two years, using your benefits towards
contacts still pushes back your frame benefit for the full two years. They will not
cover anything toward the patient’s frame during that time.